Submit a request – Interrail Knowledge Base

Please use the forms below to submit your query to us. For any issue you experience, whether it is related to your Pass, reservation, or trip, please still use the Issues form.

Your email address

Subject

Do you have a Pass?

Is your Pass mobile or paper?

Where did you buy your Pass?

Order Number

Your Interrail/Eurail order number (IN12345678/EU12345678) can be found in the purchase confirmation e-mail

Pass number (e.g. AB12C3)

You can find it in your payment confirmation e-mail. It is a combination of 6 characters (letters and numbers - eg; AB12C3).

When are you traveling?

My Pass question is about

Please enter the details of your request.

A member of our support staff will respond as soon as possible.

I agree with Eurail's Privacy Policy (see below):

https://www.eurail.com/en/terms-conditions/privacy-and-cookie-statement // https://www.interrail.com/en/terms-conditions/privacy-and-cookie-statement (right-click to open in new tab/window)

Attachments

Add file or drop files here