We’re sorry. You can switch back to the current Interrail Rail Planner app and keep travelling. Here’s how:
- Contact Customer Service here Interrail Support and ask them to unlink your Pass from the new app. Your Pass can only be added to Rail Planner once this is done.
- Download the Interrail Rail Planner app again from the App Store or Google Play.
- Log in with your Interrail account and add your Pass again.
What comes back with your Pass, and what doesn’t
Your Pass details are kept. Everything you did with your Pass or Passes in the new app is remembered, including your start date and the travel days you’ve already used.
Your trips don’t sync. Trips you planned in the new app won’t appear in Rail Planner, so you’ll need to put your trip together again there.