Mobile Pass Holders
If the details on your mobile Pass are incorrect or outdated, please contact our Customer Service team.
If your mobile Pass has not been activated yet, we can update the information for you. We can help with:
- Adjusting your name (in case of typos or name changes due to marriage and other legal name changes)
- Adjusting your ID/passport information (in case of typos or ID/passport renewal)
- Adjusting your date of birth
- Changing your country of residence (only if the Pass is not activated yet)
If your mobile Pass has been activated, we may not be able to make all adjustments. Still, contact us to see if we can help your case.