If your Pass hasn't been printed yet (you will have received an e-mail from us if it's printed), you might still be able to change the name on your Pass. You can do this in your Interrail account.
If your Pass has been printed already, you need to do an exchange if you want to change any of your details. To exchange your unused Pass, please follow the steps below:
Order a new Pass through our website
Follow the return instructions provided in your account and send your old Pass back to us.
Please contact our Customer Service team by email, and make sure to include your old and new order numbers.
When we receive the unused Pass(es) back, we will process a 100% refund minus the exchange fee.
For more details, please have a look at our Refund and Exchange Policy.