The railway companies' contact list:
-
SNCF:
- Tel: +33 1 84 94 36 35 (from 8 am to 8 pm, open every day, dial #85 for English.)
- Website: https://www.sncf.com/en
-
Eurostar:
- France: +33 (0)1 70 70 60 88
- Belgium: +32 (0)2 400 67 76
- Netherlands: +31 (0)20 532 32 32
- Germany: +49 (0)30 7007 0000
- Contact Form: https://help.eurostar.com/email?lang=en
- Website: https://www.eurostar.com/rw-en/
-
Deutsche Bahn:
- Website: https://www.bahn.com/en/contact
- TDB’s service number: +49 30 2970, this service is in German. For English, please press 9.
-
ZSSK (Slovakia):
- Online chat https://www.zssk.sk/en/services/online-services/online-chat-help/
- Tel: 18118 ( calling within Slovakia) and for international calls +421 24 48 58 188
-
Swedish trains (by SJ):
- Tel: +46771-75 75 75
- Website: https://www.sj.se/en/ Click "Help" on the top right corner of the page to reach the chatbot
-
Glacier Express:
- Tel: +41 (0)81 288 65 65
- E-mail: info@glacierexpress.ch
- Website: https://www.glacierexpress.ch/en/
-
Westbahn (Austria)
- Tel: +43 1 899 00 or +49 89 1896 59950 from Germany
- E-mail: service@westbahn.at
- Website: https://westbahn.at/en/
-
OBB (Austria):
- Tel: +43 (0)5 1717
- Website: https://shop.oebbtickets.at/en/ticket?entrypointId=
-
BDZ (Bulgaria):
- Tel: +359 2 931 11 11 (from abroad) and 02 931 11 11 (domestic calls)
- E-mail: bdz_passengers@bdz.bg
- Website: https://www.bdz.bg/en
-
HZPP (Croatia):
- Tel: +385 1 4724 026 or 060 333 444
- E-mail: informacije@hzpp.hr (Timetable inquiries, ticket prices, pro forma invoices) - reklamacije@hzpp.hr (Compliments and complaints)
- Website: https://www.hzpp.hr/en
-
CD (Czech Republic)
- Tel: +420 221 111 122
- E-mail: info@cd.cz
- Website: https://cd.cz/default.htm
-
Leo Express (Czech Republic):
- E-mail: info@le.cz
- Online chat Customer Support | Leo Express™ (08:00-22:00)
- Website: https://www.leoexpress.com/en
-
DSB (Denmark):
- Tel: +45 70 13 14 15 (07:00-20:00)
- E-mail: kundehenv@dsb.dk
- Website: https://www.dsb.dk/en/
-
VR (Finland):
- Tel: 358 923 192 902 (from abroad) and +358 (0)600 41 900 (domestic calls)
- Website: https://www.vr.fi/en
-
LNER (United Kingdom):
- Tel: 03457 225 333
- E-mail: customers@lner.co.uk
- Website: https://www.lner.co.uk/
-
IrishRail (Ireland):
- Tel: +353 1575 6110 (from outside Ireland), 0818 294 015 (domestic)
- Website: https://www.irishrail.ie/en-ie/
-
Trenitalia (Italy)
- Tel: +39.06.5210550 (opt. 1 for English.)
- Online chat: https://www.trenitalia.com/en/information/our-call-centers.html
- Website: https://www.trenitalia.com/en.html
-
VIVI (Latvia):
- Tel: 8760 (from Latvia), +371 67232135 (from abroad)
- E-mail: vilciens@info.vivi.lv
- Website: https://www.vivi.lv/en/
-
LTG Link (Lithuania):
- Tel: +370 700 55111
- E-mail: informacija@ltglink.lt
- Website: https://ltglink.lt/en
-
SNCB (Belgium):
- Website: https://www.belgiantrain.be/en
- Tel: +32 70 79 79 79 (for international trains), 02 607 30 00 (for domestic trains)
- Online support: https://www.belgiantrain.be/en/support/forms
-
MAV-START (Hungary):
- Website: https://www.mavcsoport.hu/en
- Tel: +36 (1) 3 49 49 49
-
NS (Netherlands):
- Website: https://www.ns.nl/en
- Tel: +31 30 751 51 55
- Chat: https://www.ns.nl/en/service-and-contact
-
VY or ENTUR (Norway):
- Tel: +47 61 27 90 88
- Chat: On the website https://entur.no/
- Website: https://entur.no/
-
PKP (Poland):
- Tel: +48 22 322 22 22
- E-mail: infokraj@intercity.pl (national), infoeuropa@intercity.pl (international)Website: https://www.intercity.pl/en/
-
Comboios de Portugal (CP):
- Tel: (+351) 210 900 032 (international call), 210 900 032 (domestic call)
- Website: https://www.cp.pt/passageiros/en
-
CFR Calatori (Romania);
- Tel: 021.314.5528
- Website: https://www.cfrcalatori.ro/en/
-
JSC (Serbian Railways - Serbia):
- Tel: +381 11 360 2899
- Website: http://serbianrailways.com/
-
Renfe (Spain)
- Contact via the website: https://www.renfe.com/es/en/ayuda/contact-renfe
- Website: https://www.renfe.com/es/en
-
Iryo (Spain)
- Tel: +34 900 926 851
- E-mail: atencion.cliente@iryo.eu
- Website: https://iryo.eu/en/home
-
OUIGO (France)
- Contact form: https://www.ouigo.com/contact?path=%2FEG&stepCode=EG_D_0144
- Website: https://www.ouigo.com/en/