Most seat reservations can’t be changed once they’re booked, because each train operator sets its own rules. But some can. All changes depend on availability.
If your reservation can’t be changed, check whether you can cancel it for a refund instead.
Reservations you can change
- Trenitalia trains within Italy (Frecciarossa, Frecciargento, Frecciabianca and InterCity Notte): change them yourself in your account, see the steps below. Regular InterCity trains can’t be changed.
- Trenitalia trains between Italy and Switzerland or France: you can change the date and time, but not the stations. Contact us before your train leaves.
- TGVs with a ticket in English issued by SNCB: you can change the date and time once, free of charge, but not the stations. After that, the reservation can’t be refunded or changed again. Contact us at least 48 hours before your train leaves.
- Eurostar: change your reservation on Eurostar’s Manage your booking page. It’s free up to 7 days before you travel. After that, there’s a fee of €15 for Eurostar Standard or €20 for Eurostar Plus, and the reservation can no longer be refunded.
- Renfe trains in Spain and between Spain and France (AVE, Euromed and Alvia): you can change the date and time once for free, and again for €10 per ticket, but not the stations. Contact us at least 48 hours before your train leaves, or go to a Renfe ticket desk at a major station.
- Iryo trains in Spain: you can change the date and time, as long as it’s within your Pass validity period. Contact us at least 48 hours before your train leaves, or go to an Espacio Iryo at the station.
How to change a Trenitalia reservation in your account
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Go to Reservations overview, select the reservation you want to change and click Change reservation.
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Confirm that you want to change the ticket and click Next.
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Choose a new date and time, then click Confirm.
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Select the train you want from the list and click Next.
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Check the details of your old and new reservation, then click Change reservation. A new ticket is created.
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You’ll see a confirmation message. Your new ticket can take a few minutes to appear in Reservations overview.
Need help changing your reservation? Contact us.