Reservations

Booking issues

• Why can’t I book my reservation?
• I'm experiencing issues during reservation checkout - what can I do?
• Local & International TGV (French) trains are sold out - What are my alternatives?
• I can't book international reservations between France and Spain. What are my alternatives?
• Eurostar is sold out - What are my alternatives?
• I did not receive my e-ticket

See all 8 articles

Make

• When can I start making my reservations?
• How to make Reservations through the Self-Service system?
• How to make an optional seat reservation?
• How to make a seat reservation via Rail Europe as a Pass holder
• What is a Supplement and How do I get it?
• How to make seat reservations for domestic Spanish trains

See all 7 articles

Refunds and Exchanges

• Refunds on Trenitalia reservations
• Is my reservation refundable?
• Are my reservations exchangeable?
• Am I eligible for an exceptional refund on my reservation?

General information

• Can I choose my own seats?
• How to know when you need a seat reservation
• What are Seat Reservations?
• How much do Seat Reservations cost?
• Is there a way to avoid seat reservations?

Paper reservations

• Can I Have My Paper Tickets Sent to My Hotel? A Convenient Option for Travelers
• I lost my paper tickets - what are my options?
• All you need to know about your paper reservation
• Paper ticket refunds: What do you need to know?

Reservations for Ferries

• How to Book Ferries with Your Greek Island Pass
• How to Book Ferries with Your Global or One Country Pass

Payment

• I can't proceed to payment