Some train operators can only issue reservations as paper tickets. We offer e-tickets whenever we can, so if your reservation is a paper ticket, it means the train operator doesn’t allow us to issue an e-ticket for that train.
Prefer an e-ticket? Other booking options, such as the train operator’s own website, sometimes offer the same reservation as an e-ticket. See all ways to book in each country
When you’re likely to get a paper reservation
You’re most likely to get a paper reservation for domestic trains in Norway, and for some international routes, such as:
- Slovenia – Croatia
- Austria – Slovenia
- Austria – Croatia
- Hungary – Slovenia
How delivery works
- Delivery date: when you enter your delivery details, you’ll see the expected delivery date for your address. Make sure it’s before you travel.
- Shipping fee: we charge €9 per order. If you’re booking several paper reservations, put them in one order so you only pay once.
- Signature: someone needs to be at the address to sign for the delivery.
- Tracking: once your tickets are on their way, you’ll get a tracking code.
Already travelling? Find out how to have your paper tickets sent to your hotel
Keep your paper reservation safe
Bring the original paper ticket with you. A photo or scan isn’t accepted on the train, and lost or stolen paper tickets can’t be replaced.