If your reservations don’t show up in your account under Reservations overview, try the steps below.
First, check these
- Are you logged in with the right account? Your reservations only appear in the account you booked them with. Check which email address your confirmation was sent to.
- Did you book with Interrail? Reservations booked with a train operator or on another website don’t appear in your Interrail account.
Then try these steps
- Allow pop-ups and refresh the page. If pop-ups are blocked in your browser, your reservations might not load.
- Log out and log in again. Your session may have timed out, even if it looks like you’re still logged in.
- Use another browser or a private window. Try again in a different browser, or in an incognito or private window.
Still can’t see them?
Contact us and include the details below, with screenshots if you can. It helps us find the problem faster.
- The browser you’re using
- Your reservation number from your confirmation email (it starts with R202)
- The steps you take to get to Reservations overview
- What you see on the page when you get there